Company Profile
Internal Medicine Associates of Greenville is the largest multi-specialty private medical group in Greenville, South Carolina. With its staff of twenty-three doctors and one hundred twenty five employees, Internal Medicine Associates of Greenville offers a variety of health care services for the more than 12,000 patients it serves annually.

Introduction
Since it’s inception in 1996, Internal Medicine Associates of Greenville has used a paper-based punch card time and attendance system to manage its employees. The system has proved reliable, but however, only in recording employee time and attendance data. Aside from the collection of that information, the paper based time and attendance process has proved to be inefficient, laborious, and ineffective.

Challenge
Io-exchange met with Internal Medicine Associates to design a computing application for their time and attendance needs. The system had to address the most pressing employee management issues: 1) inefficient time expenditure by management; 2) human error; and 3) employee overpayment. From the initial capture of the data to the final export of the data to the payroll, the application would have to provide Internal Medicine Associates of Greenville with a simple, efficient, and powerful employee management tool for managing their time and attendance information.

Development
Io-exchange sought to provide Internal Medicine Associates of Greenville with a comprehensive time and attendance solution that streamlined the entire process from data collection to payroll export. To do this Io-exchange looked to create a system fit for the demands of the practice. Io-exchange began the project with an extensive employee and administrator study Internal Medicine Associates of Greenville as well as several medical practices in the Greenville healthcare industry. Research teams conducted user observations and staff interviews to gain insights as to what technology and how technology might facilitate a more efficient time and attendance process both for the administrator and the employee. This work forced developers, designers, programmers, and the marketing team to strictly ensure that the potential technology supported, rather than altered the existing ways the practice operated. The overall aim was to provide Internal Medicine Associates with a complete central app lication that was easy to use, modular, integrated, and expandable.

Solution
Io-exchange proudly developed IO-EX Time & Attendance a powerful and cost-effective time and attendance solution for Internal Medicine Associates of Greenville. IO-EX Time & Attendance streamlines the employee time and attendance process, as well as provides a communication tool for employee(s) via a multipurpose terminal and business browser. Employee time entry is easily recorded and stored securely. Information is able to be easily tabulated, edited, distributed, and/or integrated into various accounting and payroll software applications. Moreover, the time and attendance data as well as other company information is accessible to managers and employee(s) from anywhere and at anytime.

Results
IInternal Medicine Associates of Greenville now manages its time and attendance business workflow with exceptional efficiency and cost savings. Supervisors review and correct employee time entries quickly and submit information to administrators with ease. A seamless payroll integration process has now resulted in employee efforts that have been dramatically reduced to virtually minutes a day. Employees are excited and have been empowered—being able to access and request important time and attendance information when they need it. With time savings and stricter employee time and attendance management, IMA of Greenville is projected to save thousands of dollars annually. The cost saving will speak for itself.